DELIVERY & RETURNS

UK & IRELAND

Delivery within the UK and to the rest of Ireland is £5. Orders will be sent via Royal Mail Tracked service.

Delivery aim 3 - 5 business days*

 

EUROPE

For the rest of Europe (outside the UK and Ireland), shipping is £9. Orders will be sent via Royal Mail International Tracked service.

Delivery aim 3 - 5 business days*

                                                                                  

WORLDWIDE

The worldwide shipping cost (outside of Europe) is £20. Orders will be sent via Royal Mail International Tracked service.

Delivery aim usually 6 - 7 business days. In some countries, particularly Australia, this is up to 10-15 days at the moment due to Covid related delays.*

  

*We will always aim to make sure you receive your order as soon as possible and dispatch within 2 business days.
 
Shipping confirmation emails are sent with tracking numbers so you can trace your item. You will receive an email from Royal Mail notifying you when your parcel is due to be delivered. Please be aware that if you change the delivery preferences and select the 'deliver to safe-place' option, we are not liable for theft or damage which occurs at your chosen safe-place.
 
PLEASE NOTE: We are based in the UK, and orders delivered internationally may be subject to additional customs charges when they enter the destination country. The responsibility of these additional import costs are with the receiver, so please familiarise yourself with the rules and charges specific to your country before ordering.

 

RETURNS

Returns are welcome within 14 days of receipt of your order.

Please email hello@juno-studio.com to request; stating your order number, which items you'd like to return and reason for return.

We will provide you with a returns address, and once your return item is received, we will process your refund to the original payment method.

PLEASE NOTE: Returns or exchanges must be received back in their original condition with all tags attached.

We cannot accept returns on earrings.